After he was seriously injured during a combat mission in the Iraq war, Staff Sergeant Will Montgomery returns home to the USA. Now the highly-decorated war hero has to serve the three months left on his enlistment on the “home front”. He is assigned to the Casualty Notification Team: Under the mentorship of senior officer Captain Tony Stone, he has to inform relatives of the death of their loved ones killed in action. While Stone strightly insists on the adherence of the service regulations, keeping the distance to the grieving relatives, no hugging or physical contact and no fraternizing, it is difficult for Will to abide by this rules. Risking Tony`s confidence, he forges a connection with the young widow Olivia, to which he brought the message of her husband`s death before. Will`s pangs of conscience and the experiences, with which he and Stone are confronted during the execution of their duties, lead both men up to the limits of their psychological capacity.